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For account information, deferral loans and changes, or any changes to your information, please contact John Hancock.

Phone: John Hancock, 833-388-6466

E-mail: Send inquiries by clicking here. 

Website: www.myplan.johnhancock.com

Non-participant union members requesting information about the Fund, please complete all of the fields below. If you are not a union member, complete the name and address fields only and include your message in the message field.
Fill out the Contact form for information about the 401(k) plan only.

Contact Us

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IAM National Benefit Funds Office Holiday Office Closures (2025)

 

Below is the 2025 Holiday Schedule for the IAM National Benefit Funds Office. Please note that our physical office will be closed on the days listed below and our team members will not respond to calls and/or email inquiries on these dates. We apologize for any inconvenience this may cause and appreciate your understanding on this matter.

New Year's Day Wednesday, January 1, 2025
Martin Luther King, Jr. Birthday Monday, January 20, 2025
President’s Day Monday, February 17, 2025
Memorial Day Monday, May 26, 2025
Juneteenth Day Thursday, June 19, 2025
Independence Day Friday, July 4, 2025
Labor Day Monday, September 1, 2025
Columbus/Indigenous Peoples’ Day Monday, October 13, 2025
Veterans Day Tuesday, November 11, 2025
Thanksgiving Day Thursday, November 27, 2025
Day after Thanksgiving Friday, November 28, 2025
Day before Christmas Wednesday, December 24, 2025
Christmas Thursday, December 25, 2025

Questions?

You can contact the IAM National 401(k) Fund Office directly to get more information about the plan.

  • Phone: 800-424-9608 (participants); 202-785-2658 (others). Our phones are open Monday through Friday, 9:00 a.m. to 7:00 p.m. Eastern Time.
  • Fax: 202-463-8098 or 202-457-8653 
  • Mail: IAM National 401(k) Fund, 99 M Street, SE, Suite 600, Washington, DC 20003-4595
  • E-mail form: Click Here